Refund and Returns Policy - Carolina PPG


Carolina PPG LLC

Thank you for choosing Carolina PPG. We take pride in providing high-quality powered paragliding equipment and training services.

All Sales Are Final

All purchases made through Carolina PPG, including but not limited to equipment, training, deposits, event registrations, and merchandise, are final sale and non-refundable.

Once an order is placed or payment is processed, no refunds, cancellations, or chargebacks will be accepted.

Manufacturer Warranty

Equipment purchased through Carolina PPG is covered by the original manufacturerโ€™s warranty, subject to the terms and conditions established by the manufacturer.

If a product is determined to have a manufacturing defect:

  • The item may be repaired or replaced in accordance with the manufacturerโ€™s warranty policy.
  • Carolina PPG will assist customers with warranty claims and coordination with the manufacturer when applicable.

Warranty coverage does not include damage caused by misuse, improper operation, accidents, normal wear and tear, or modifications.

Warranty Claims

Customers experiencing an issue with purchased equipment should contact us to begin the warranty review process.

Email: info@carolinappg.com

Please include:

  • Order information
  • Description of the issue
  • Photos or documentation if available

Policy Updates

Carolina PPG reserves the right to update or modify this Refund Policy at any time without prior notice.