Effective Date: July 2, 2026
Carolina PPG LLC ("Carolina PPG," "we," "us," or "our") operates the website carolinappg.com (the "Site") and provides powered paragliding training, introductory flights, equipment sales, and event services. This Privacy Policy describes how we collect, use, share, and protect information about visitors and customers, and the choices available to you.
1. Who We Are and How to Contact Us
Carolina PPG LLC
656 Airport Rd
Rockingham, NC 28379
United States
Phone: (336) 493-2244
Email: info@carolinappg.com
2. Information We Collect
Information you provide directly: name, email address, phone number, mailing address, emergency contact, waiver signature, medical self-certification information, training and flight history, and payment details submitted through Square, PayPal, ACH, or other providers.
Information collected automatically: IP address, device identifiers, browser type, operating system, referring URL, pages viewed, time spent on the Site, search terms, and general location derived from IP address. This information is collected through cookies, pixels, and similar tracking technologies.
Information from third parties: information from Google (Analytics, Ads, Business Profile), Meta (Facebook, Instagram), TikTok, HubSpot, YouTube, and other partners that help us understand how visitors interact with our Site and advertisements.
3. Cookies and Tracking Technologies
We use cookies and similar technologies for essential site functionality, analytics, advertising, and personalization. Categories:
Essential: required for the Site to function.
Statistics: Google Analytics 4 measures visits and interactions.
Marketing: Google Ads, Meta Pixel, TikTok Pixel, HubSpot tracking used for advertising and remarketing.
Functional: HubSpot live chat, YouTube video embeds, social media embeds.
For a complete list of cookies and how to manage them, visit our Cookie Policy at /cookie-policy-eu/. You can also manage your consent choices at any time using the "Manage Cookie Settings" link in the footer.
4. How We Use Information
We use information to respond to inquiries, schedule training and Introductory Flights, process payments, ship equipment orders, provide customer support, send email marketing (with your consent), improve the Site, comply with legal obligations, and protect the safety of our students and instructors.
5. How We Share Information
We share information with service providers who help us operate the business: Google (Analytics, Ads, Workspace), HubSpot (CRM and chat), Square and PayPal (payments), QuickBooks Online (accounting), JotForm (event registration), Dropbox and Google Drive (file storage), Meta and TikTok (advertising), and shipping and equipment partners including Ozone, Power2Fly, Micro Avionics, and others. We do not sell personal information for money. We may disclose information to comply with law or protect our rights.
6. Your Rights
California residents (CCPA/CPRA): you have the right to know what personal information we collect, to request deletion or correction, to opt out of the sale or sharing of personal information for cross-context behavioral advertising, and to non-discrimination. Submit requests to info@carolinappg.com.
EU/UK/EEA residents (GDPR): you have the right to access, rectify, erase, restrict, port, and object to processing of your personal data, and to withdraw consent at any time. Submit requests to info@carolinappg.com.
Global "Do Not Track" and Global Privacy Control signals: we honor recognized opt-out preference signals for statistics and marketing cookies where technically feasible.
7. Retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Training records, waivers, and financial records are typically retained for seven years.
8. Children's Privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
9. Security
We use commercially reasonable technical and organizational measures to protect personal information. No method of transmission or storage is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the Effective Date above.
11. Contact Us
Questions about this Privacy Policy or your personal information may be directed to:
Carolina PPG LLC — info@carolinappg.com — (336) 493-2244 — 656 Airport Rd, Rockingham, NC 28379.